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These Terms of Service (the "Terms") govern your use of monet (the web app, API, and iOS / macOS apps; the "Service") provided by Hexis, Inc. (株式会社Hexis) ("we", "us"). By using the Service, you agree to these Terms.

The Service is an AI agent that, based on your instructions, references and acts on information from connected services to assist with your work. Based on your configuration or prior approval, the Service may autonomously perform active operations on connected services. We may add, change, or discontinue features as necessary.

• Use of the Service requires signing in via a supported authentication method.
• The Service is intended for use by businesses for business purposes. You agree that you use the Service in the course of your business.
• You are responsible for safeguarding your account credentials and preventing unauthorized use by third parties.
• You represent and warrant that you are authorized to use the Service lawfully.

With your explicit authorization, the Service integrates with third-party services such as Google Workspace (Gmail, Google Calendar, Google Drive, etc.), Slack, GitHub, Linear, Notion, LINE, and Chatwork, and may join online meetings at your instruction. You warrant that you have the necessary permissions for these integrations and that you comply with each service's terms. You can disconnect an integration at any time.

Connected services are subject to their own providers' terms, which you agree to and use at your own responsibility. We are not responsible for any damage arising out of or relating to a connected service, including its outages, changes in specifications, discontinuation, transmission delays or misdelivery, and security incidents. Granting and revoking credentials to connected services is your responsibility.

The fees, billing model, and payment terms for the Service are as set out in the pricing plan we present separately, or in a quotation or order form agreed with you.

• We may offer an initial period as a free trial. Unless you indicate that you wish to cancel during the trial, the Service may move to paid provision after the trial ends and fees may apply. We will inform you of the specific terms when you sign up.
• Fees may include a usage-based component that depends on how much you use the Service.
• You shall pay fees by the method and on the dates we specify. If payment is overdue, we may suspend the Service.
• We may revise fees. We will give notice of any material revision before its effective date.
• Fees already paid are non-refundable, except where required by law or as we otherwise specify.

You must not, in connection with the Service (including its autonomous operations):

• Violate any law or public order and morals.
• Infringe the rights of third parties (intellectual property, privacy, etc.), or defame or harass third parties.
• Interfere with the operation of the Service or access it improperly.
• Use third-party information obtained through the Service beyond the authorized purpose.
• Send spam, phishing, impersonation, unsolicited bulk messages, or other abusive communications.
• Gain unauthorized access to third-party systems or services, or perform operations that violate those services' terms.
• Use the Service in violation of the usage policies of the underlying AI model providers we use to provide the Service (such as Anthropic and OpenAI).
• Reverse engineer the Service, or use its output to develop or train a competing AI model.
• Use the output of the Service, without appropriate human review, for decisions that have a material effect on an individual's rights or interests, such as credit, employment, housing, insurance, medical, or legal status.

We may establish separate guidelines for the appropriate use of the Service, and you shall comply with them.

You represent and warrant the following with respect to the data you input into the Service or have us process through connected services (including recordings and transcripts of online meetings, the contents of emails, messages, and files, and third-party personal data; "Customer Data"):

• You have the lawful authority to provide Customer Data to us and our subprocessors and to have it processed.
• You have given all notices and obtained all consents required under applicable law (including any consent that must be obtained from meeting participants for the recording and transcription of online meetings), on your own responsibility.
• Customer Data does not infringe the rights of third parties and does not violate applicable law.

Rights in Customer Data remain with you (Section 9). We process Customer Data on your instructions, and our handling of it is governed by our Privacy Policy and the Data Processing Agreement (DPA).

The Service includes AI-generated content, summaries, and suggestions. Such output may contain errors or inaccuracies, and we do not warrant its accuracy, completeness, or fitness for a particular purpose.

Based on your configuration or prior approval, the Service may autonomously perform active operations on connected services (such as sending messages; creating, changing, or deleting calendar events; proposing and making code changes; joining and recording online meetings; and sharing information externally). The scope in which such operations are triggered, the approval settings, and their supervision are your responsibility. You are responsible for configuring human review (human-in-the-loop) for operations that may have a significant impact, in your own judgment.

You are responsible for reviewing the output of the Service and the operations it is about to perform for accuracy, appropriateness, and legal compliance. We are not liable for the results of operations that are performed normally within the scope you configured (including misdelivery, erroneous changes, and effects on third parties), except where caused by our willful misconduct or gross negligence.

Due to the nature of AI, the output of the Service is not guaranteed to be unique, and other users may receive similar or identical output. Output generated for other users is not part of what you own.

Intellectual property rights in the Service and its related software and content belong to us or the rightful owners. Rights in the data you input into the Service remain with you.

If you provide us with feedback, including opinions, requests, or suggestions regarding the Service, you grant us a free-of-charge, perpetual, and irrevocable right to use it freely for the Service and our other business activities, and we owe you no obligation in respect of such use.

We may create de-identified or aggregated information that does not identify any individual, and use it to analyze, improve, and add features to the Service and to compile statistics. We will not re-identify such information. Details are set out in our Privacy Policy.

Each party shall treat the other party's non-public information disclosed in connection with the Service as confidential, shall not disclose it to third parties beyond what is necessary to perform these Terms, and shall protect it with reasonable care, except for information that: (a) is already public; (b) was lawfully held at the time of disclosure; (c) was obtained from a third party with proper authority and without a duty of confidentiality; (d) was independently developed; or (e) is required to be disclosed by law or a valid order of a court or governmental authority. The handling of your personal data is governed by our Privacy Policy and the DPA, which prevail over this Section.

The Service is provided "as is". We do not warrant that the Service will operate without interruption or error, or that it is fit for any particular purpose.

To the extent permitted by applicable law, we are not liable for any indirect, special, consequential, or incidental damages, or lost profits, arising from the use of or inability to use the Service.

Our total liability to you shall not exceed the total fees you paid us for the Service in the twelve (12) months preceding the event giving rise to the liability. This paragraph does not apply to damages caused by our willful misconduct or gross negligence.

The limitations and exclusions of liability in this Section apply even if any limited remedy provided in these Terms fails of its essential purpose.

You, as a business customer, shall defend, indemnify, and hold us, our officers and employees, affiliates, and contractors harmless from any claim, action, or other proceeding brought by a third party arising out of: (i) data or instructions input by you or your end users; (ii) your use of the Service (including operations such as sending, changing, creating, joining, or recording that the Service performed on connected services on your instruction); or (iii) your violation of these Terms, applicable law, or a connected service's terms, and shall bear the resulting damages and costs (including reasonable attorneys' fees), except for the portion attributable to our willful misconduct or gross negligence. We may elect to lead the defense of such a claim, and you shall reasonably cooperate with our defense.

We may temporarily suspend all or part of the Service, with or without prior notice to you, where: (a) required by law; (b) you breach these Terms and fail to cure after notice within a reasonable period; (c) payment is overdue; or (d) necessary to prevent or eliminate a security risk to the Service or to third parties. Except in an emergency, we will keep any suspension to the minimum necessary and endeavor to restore the Service promptly after the cause is resolved.

You may stop using the Service at any time. If you breach these Terms, we may suspend or terminate your access without prior notice.

After termination of these Terms, Section 7 (Customer Data and Lawfulness), Section 9 (Intellectual Property and Feedback), Section 10 (Confidentiality), Section 11 (Disclaimers), Section 12 (Limitation of Liability), Section 13 (Indemnification by the Customer), Section 20 (Governing Law and Jurisdiction), and any provisions that by their nature should survive, remain in effect.

We are not liable for any delay or failure in providing the Service caused by events beyond our reasonable control, including natural disasters, war, riot, power or network outages, changes in law, or the suspension of third-party services.

You represent and warrant that neither you nor your officers or key personnel are, or will become, members of organized crime groups or other anti-social forces. If you breach this, we may suspend or terminate the Service without any notice.

You shall comply with applicable export control and economic sanctions laws, and shall not re-supply or make the Service available to any country, region, entity, or individual with which transactions are prohibited under those laws. You represent and warrant that you are not subject to such sanctions.

• You may not assign or transfer your position under these Terms, or any rights or obligations under them, to a third party, or grant any security interest in them, without our prior written consent. We may transfer our position under these Terms to a third party in connection with a business transfer, merger, or similar event.
• These Terms, the Privacy Policy, and the Data Processing Agreement (DPA) constitute the entire agreement between the parties regarding the Service. In the event of a conflict, the DPA prevails as to the handling of personal data, and any separately signed individual agreement prevails.
• If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

These Terms are governed by the laws of Japan. Any dispute relating to the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of our head office as the court of first instance.

We may revise these Terms as necessary. For changes that materially affect you, we will give notice before the effective date by in-product notice or other appropriate means and, where appropriate, ask you to consent again. Minor changes take effect when posted on this page.

• Operator: Hexis, Inc. (株式会社Hexis)
• Representative: Yuri Kurashima
• Address: MIEUX Shibuya Bldg. 8F, 5-3 Maruyamacho, Shibuya-ku, Tokyo, Japan
• Corporate number: 2011001175910
• Web: https://hexis.ltd
• Email: yuri.kurashima@hexis.ltd